品質月間テーマ
From last year to this year, the social economy has entered a new phase, with rising stock prices, a shift from the negative interest rate policy, wage hikes, and inflationary trends. Whether this will create a prosperous society with economy development, the industry is at an important turning point. It is strongly demanded to organization to create solid quality, definitely at a turning point like this. If it is able to win over the trust of customers by doing so, breaking free from the lost 30 years will be possible.
Unfortunately, however, quality scandals continue to occur, and the path to restoring trust is not yet clear. Not only quality scandals, we must also address new issues such as work style reform, ensuring psychological safety in the workplace, and responding to changes in lifestyles after COVID-19, while seeking how quality creation that are compatible with the new era should be. We need to think carefully about how to create solid quality so that we do not miss the opportunity to break free from the lost 30 years.
Therefore, “Back to the Basics! A Prosperous Society Built on Quality and Trust” is set as the theme of this year’s Quality Month. “Back to the Basics!” was included in last year's theme as well. This is a message to think again what we should do to create quality that satisfies customers. “Built with Quality and Trust" is something we should be doing as a matter of course, and it is not new, but it is a phrase that clearly expresses what we should be doing at this turning point. I believe that we cannot create a prosperous society without gaining the trust of customers. We should steadily cherish universal ideas that should be adhered to, and practice solid quality creation, definitely at a turning point like now. In this Quality Month, we would like to take the next step toward a prosperous society.
Professor, Faculty of Science and Engineering, Waseda University
Chair the 65th Quality Month Committee